Returns Policy and Procedure

We will accept returned items that are damaged in any way up to 14 days from the invoice date. Special ordered items may not normally be cancelled or returned for credit. An administration fee may be charged on returns or order cancellations at our discretion. Any deposit taken against a machine purchase is non refundable.

You must contact our customer services department for a Return Authorisation number before returning any item. We cannot accept returned goods without a Return Authorisation number.

Non faulty goods returned for a refund must be returned within 7 days of the refund request being made in the original packaging and in good condition suitable for re-sale.

Dirtbusters eco cleaning products is a trading name of Dirtbusters oven cleaning supplies ltd.